orofortuna.com is compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679.
Information We Collect
We collect and process the following types of personal information:
- Account Information: When you create an account on our website, we collect your name, email address, and password.
- Payment Information: When you make a purchase, we collect your billing address and credit card details. This information is securely processed by our payment gateway provider.
- Usage Data: We collect data about your interactions with our website, such as pages viewed, time spent on the site, and any errors encountered.
- Device Information: We collect technical information about the device you use to access our website, including your IP address, browser type, and operating system.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide our services: We use your account information to enable you to access and use our website and its features.
- To process transactions: We use your payment information to process and fulfill your orders.
- To improve our website: We analyze usage data and device information to optimize the performance and user experience of our website.
- For marketing purposes: With your consent, we may use your email address to send you promotional materials and updates about our products and services.
- To comply with legal requirements: We may use your information to fulfill our legal obligations and respond to lawful requests from authorities.
Protecting Your Information
We take the following measures to protect your personal information:
- Encryption: We use SSL encryption to secure the transmission of your data between your device and our servers.
- Access Control: Only authorized personnel have access to your personal information, and they are required to follow strict security protocols.
- Secure Storage: We store your information on secure servers with advanced firewalls and other security measures in place.
Your Rights and Choices
As a user of our website, you have the following rights and choices regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Rectification: If your personal information is incorrect or incomplete, you can request that we update it.
- Erasure: You can request that we delete your personal information, subject to certain legal exceptions.
- Restriction: You can request that we limit the processing of your personal information in specific circumstances.
- Consent Withdrawal: If you have provided consent for us to use your information for marketing purposes, you can withdraw it at any time by unsubscribing from our emails or contacting us directly.
To exercise any of these rights, please contact us by mail at support email.